Compensation for the negligence of a hospital receptionist

When you visit a hospital the reception desk is often seen as the least crucial part of the entire environment, but what many people don’t realise is that the administration and associated tasks which take place at this desk play a crucial role in keeping your medical records up to date and organising your visits – and as such they do play a crucial role in maintaining your health.

The task of a receptionist extends to much more than just welcoming patients and taking bookings, it extends right through to ensuring that your medical records are kept up to date and adequately stored. If a receptionist fails to do that then you could find that you are left with injuries as a result.

What is the role and responsibility of a hospital receptionist?

A hospital receptionist takes on several roles, but the most important role that they play is in organising your medical records and ensuring that everything is kept up to date. This is crucial in ensuring that you are able to receive the right treatment and that a note has been made of any potential allergies or medical history that you might have. A failure to do this can lead to inadequate treatment and as such it can leave you with further health problems.

Where might I look to make a claim for compensation?

If you are considering a compensation claim then you could look at any situation where you find that you have been the victim of negligence. These situations include:

·         Failure to adequately maintain a medical record

·         Failure to adequately update a medical record

·         Failure to take on board patient information

·         Failure to accurately record information

·         Failure to accurately store and protect medical records.

What could the team at Medical Compensation 4U do for me?

The team at Medical Compensation 4U are industry experts when it comes to making compensation claims and we can guide you throughout the process from start to finish. Our team will work closely with you to ensure that you receive every penny that you are entitled to and that it’s put straight back into your pocket.

To find out more about how we can help – give the team a call today!